More information
A comprehensive list of answers to frequently asked questions is available in the FAQ section.
In this section, you can see the Healthcare Commission's press release, order hard copies of the report and download all data tables relating to the 2004/2005 performance ratings and also various guidance documents relating to the indicators.
Press release
Link to press release (
)
Publications
2004/2005 Performance ratings (
)
To order additional printed copies of the NHS performance ratings 2004/2005 publication please contact:
Healthcare Commission Helpline: 0845 601 3012
E-mail: feedback@healthcarecommission.org.uk
Downloadable data tables
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Summary results for all trusts (
)
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Balanced scorecard results for all trusts ()
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Detailed results for acute and specialist trusts ()
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Detailed results for ambulance trusts ()
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Detailed results for mental health trusts ()
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Detailed results for primary care trusts ()
Further detailed information regarding the methodology of some indicators and further data regarding clinical indicators are provided below. The clinical indicators include:
- deaths following selected non-elective surgical procedures
- deaths following a heart bypass operation
- emergency readmission following discharge (adults)
- emergency readmission following discharge for a fractured hip
- psychiatric readmissions (adults)
- psychiatric readmissions (older people)
Methodology
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Download construction of calendar year continuous in-patient spells () ()
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Download paper on data quality for clinical indicators () ()
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Download explanation of statistical methods () ()
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Download paper on percentage improvement calculation () ()
Additional data relating to clinical indicators
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Download data quality filters ()
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Download England and cluster averages ()
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Download England average data for clinical indicator standardisation ()
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Download further data regarding psychiatric readmission indicators - readmissions to other trusts ()
Surveys technical papers
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Download acute patient surveys technical paper () ()
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Download mental health service user survey technical paper () ()
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Download PCT patient survey technical paper () ()
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Download staff surveys technical paper () ()
If you cannot view the above PDF files you may need to download a free viewer:
Contact
The Healthcare Commission welcomes constructive feedback on its work. If you have a comment or query about the performance indicators or ratings, please contact:
Healthcare CommissionPerformance Ratings Team
Finsbury Tower
103-105 Bunhill Row
London, EC1Y 8TG
email: performance.indicators@healthcarecommission.org.uk
Copyright
Items may be reproduced free of charge in any format or medium provided that they are not for commercial resale. This consent is subject to the material being reproduced accurately and provided that it is not used in a derogatory manner or misleading context.
The material should be acknowledged as (c) Commission for Healthcare Audit and Inspection and the title of the document specified.
