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Primary care trust overview

Key targets

The key targets are available via the indicator links on the left hand side of this page. They include details of why the indicator is included, the data source, the period of time assessed by the indicator and the technical specification (construction). These were announced in March 2004 before the start of the 2004/2005 financial year.

The key targets are:

Access to a GP
Access to a primary care professional (PCP)
Drug misusers accessing treatment
Elective patients waiting longer than standard
Financial management
Four-week smoking quitters
Outpatients waiting longer than standard
Total time in A&E: four hours or less

Balanced scorecard indicators

These indicators have been chosen to provide a balance across a broad range of areas.

The balanced scorecard indicators are available via the indicator links on the left hand side of this page. They include details of the rationale, the data source, the data period and the technical specification (construction) for all of the indicators.

The balanced scorecard indicators are:

Access to quality services

Ambulance category A calls meeting 8-minute target
Commissioning of assertive outreach services
Commissioning of new mental health workers and crisis resolution services
Delayed transfers of care
NHS dentistry
PCT patient survey: access and waiting
PCT patient survey: better information, more choice
PCT patient survey: building closer relationships
PCT patient survey: clean, comfortable, friendly place to be
PCT patient survey: safe, high quality, coordinated care
Sexual health
Six month inpatient waits
Thrombolysis - 60 minute call to needle time

Improving health

Cervical screening
Death rates from cancer, ages under 75 (change in rate)
Death rates from circulatory diseases, ages under 75 (change in rate)
Diabetic retinopathy screening
Flu vaccinations
Health equity audit
Immunisation: MMR
Infant health
Teenage pregnancy

Service provision

CAMHS
Child protection
Community equipment
Data quality on ethnic group
Learning disability: identification in primary care and reducing long-term NHS residence
Risk management
Staff opinion survey: health, safety and incidents
Staff opinion survey: human resource management
Staff opinion survey: staff attitudes
Workforce indicator

Clinical governance review (CGR) scores and 2005 performance ratings

In February 2005, the Healthcare Commission made the decision to exclude the results of all clinical governance reviews (or the follow up of action plans where more appropriate) from the performance ratings for all organisations in 2004/2005. This decision reflects feedback received from strategic health authorities and trusts. The Healthcare Commission continues to support the importance of clinical governance and this is reflected in the core standards assessment that will form part of the Healthcare Commission's annual health check in 2006 and beyond.

Combined trusts

Combined trusts (those that provide services in more than one sector) will be performance rated in all relevant sectors. You will, therefore, need to refer to the indicator lists for each relevant trust type (e.g. acute and mental health and ambulance).