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Mental health trust overview

Key targets

The key targets are available via the indicator links on the left hand side of this page. They include details of why the indicator is included, the data source, the period of time assessed by the indicator and the technical specification (construction). These were announced in March 2004 before the start of the 2004/2005 financial year.

The key targets are:

  • CPA systems implementation
  • Crisis resolution team implementation
  • Financial management
  • Hospital cleanliness
  • MHMDS implementation

Balanced scorecard indicators

These indicators have been chosen to provide a balance across a broad range of areas.

The balanced scorecard indicators are available via the indicator links on the left hand side of this page. They include details of the rationale, the data source, the data period and the technical specification (construction) for all of the indicators.

The balanced scorecard indicators are:

Capacity and capability

  • CAMHS: increased services
  • CMHT integration (older people)
  • Data quality on ethnic group
  • Physical environment
  • Staff opinion survey: health, safety and incidents
  • Staff opinion survey: human resource management
  • Staff opinion survey: staff attitudes
  • Workforce indicator

Clinical focus

  • Child protection
  • Clinical risk management
  • Drug misuse: 12 week treatment retention rate
  • Enhanced CPA indicator
  • Psychiatric readmissions (adults)
  • Psychiatric readmissions (older people)
  • Suicide rate

Patient focus

  • Better hospital food
  • Learning disability: reducing long-term NHS residence
  • Patient complaints
  • Privacy and dignity
  • Service user survey: access and waiting
  • Service user survey: better information, more choice
  • Service user survey: building closer relationships
  • Service user survey: safe, high quality, coordinated care

Clinical governance review (CGR) scores and 2005 performance ratings

In February 2005, the Healthcare Commission made the decision to exclude the results of all clinical governance reviews (or the follow up of action plans where more appropriate) from the performance ratings for all organisations in 2004/2005. This decision reflects feedback received from strategic health authorities and trusts. The Healthcare Commission continues to support the importance of clinical governance and this is reflected in the core standards assessment that will form part of the Healthcare Commission's annual health check in 2006 and beyond.

Indicators which are not applicable to all trusts

Some key targets and balanced scorecard indicators may only be appropriate for some individual specialist trusts. For instance, indicators relating to child and adolescent mental health services (CAMHS) do not apply to trusts that do not provide these services. A trust rating will be allocated on the basis of those key targets and indicators that are appropriate to the trust concerned.

Learning disability trusts

As for last year, the three specialist learning disability trusts will not be assessed as part of the 2005 performance ratings. The ratings published for these trusts in 2003 were based on a limited subset of the mental health key targets and performance indicators, as no specific learning disability performance indicators were available. The Healthcare Commission is working on the development of suitable indicators, and has included new indicators on learning disability in both the PCT and mental health provider sets. However, these are not sufficient to permit a robust assessment to be made of the performance of specialist learning disability trusts and further indicators will not be available in time for the assessment of performance in 2005.

Combined trusts

Combined trusts (those that provide services in more than one sector) will be performance rated in all relevant sectors. You will, therefore, need to refer to the indicator lists for each relevant trust type (e.g. acute and mental health and ambulance).

Queries

Please direct any queries to the performance indicator mailbox:performance.indicators@healthcarecommission.org.uk


Secondary Navigation - links to other pages in this section

View performance indicators and ratings for 2004/2005:
 

Having trouble finding your trust?

You can use this to find the name of your local trust by searching on the map. This applies to all trust types.

Note: you will need to return to the Commission's site to view ratings.

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If you have any comments or queries please email us


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