The NHS will be transformed through better engagement with patients, the public and staff. By regularly seeking out and acting on local staff feedback, the NHS will create patient responsive services. In the 2001 publication of performance ratings a commitment was made to have focus on patient and staff issues, based on information drawn from comprehensive surveys.
| Legend | |
|---|---|
| Band 1 - poor | Value below 99.9% lower limit of expected distribution |
| Band 2 | Value between 99.9% and 97.5% lower limits of expected distribution |
| Band 3 | Value within the central 95% probability limits of expected distribution |
| Band 4 | Value between 99.9% and 97.5% higher limits of expected distribution |
| Band 5 - good | Value above higher 99.9% limit of expected distribution |
Healthcare Commission NHS staff survey (2004/05)
Results in the following areas will be used to derive the performance indicator:
job satisfaction; intention to leave.
Further technical information is available via the link.