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Royal West Sussex NHS Trust

Performance rating: 2 stars

Summary

Overall, this Trust has received a performance rating of 2 stars. This means your trust is performing well overall, but has not quite reached the same consistently high standards.

Key targets
12 hour waits for emergency admission via A&E post decision to admit
All cancers: two week wait
Elective patients waiting longer than the standard
Financial management	x
Hospital cleanliness
Outpatient and elective (inpatient and daycase) booking
Outpatients waiting longer than the standard
Total time in A&E: four hours or less

Balanced scorecard: clinical focus

The trust was placed in the top band of performance in this focus area.

Clinical focus
Child protection	5
Clinical risk management	4
Composite of participation in audits	5
Deaths following a heart bypass operation	N/A
Deaths following selected non-elective surgical procedures	3
Emergency readmission following discharge (adults)	3
Emergency readmission following discharge for a fractured hip	3
Indicator on stroke care	4
MRSA	3
Thrombolysis - composite of 60 minute call to needle time and 30 minute door to needle time	4

Balanced scorecard: patient focus

The trust was placed in the top band of performance in this focus area.

Patient focus
A&E emergency admission waits (four hours)	5
Better hospital food	4
Breast cancer: one month diagnosis to treatment	5
Breast cancer: two month GP urgent referral to treatment	5
Cancelled operations	3
Delayed transfers of care	2
Outpatient and A&E patient surveys: access and waiting	3
Outpatient and A&E patient surveys: better information, more choice	3
Outpatient and A&E patient surveys: building closer relationships	3
Outpatient and A&E patient surveys: clean, comfortable, friendly place to be	3
Outpatient and A&E patient surveys: safe, high quality, coordinated care	3
Patient complaints	4
Patients waiting longer than standard for revascularisation	N/A
Six month inpatient waits	5
Thirteen week outpatient waits	4
Waiting times for rapid access chest pain clinic	5

Balanced scorecard: capacity and capability

The trust was placed in the lowest band of performance in this focus area.

Capacity and capability
Data quality on ethnic group	3
Information governance	3
Staff opinion survey: health, safety and incidents	3
Staff opinion survey: human resource management	3
Staff opinion survey: staff attitudes	3
Workforce indicator	3