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Staffordshire Ambulance Service NHS Trust

Performance rating: 3 stars

Summary

Overall, this Trust has received a performance rating of 3 stars. This means your trust has the highest levels of performance.

Key targets
Category A calls meeting 14/19 minute target tick
Category A calls meeting 8 minute target tick
Category B calls meeting the national 14/19 minute target tick
Financial management tick

Balanced scorecard: clinical focus

The trust was placed in the top band of performance in this focus area.

Clinical focus
Child protection 5
Risk management 1
Thrombolysis - 60 minute call to needle time 5

Balanced scorecard: patient focus

The trust was placed in the top band of performance in this focus area.

Patient focus
GP urgent calls meeting national 15 minute target 5
Pain management protocols 5
Patient complaints 5

Balanced scorecard: capacity and capability

The trust was placed in the top band of performance in this focus area.

Capacity and capability
Data quality on ethnic group 4
Information governance 4
Management of category C calls 5
Staff opinion survey: health, safety and incidents 3
Staff opinion survey: human resource management 3
Staff opinion survey: staff attitudes 3
Workforce indicator 3

Summary results for all trusts (Excel)

For more detailed information see:

For details of other organisations in your area see:

Balanced scorecard results for all trusts (Excel)


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View performance indicators and ratings for 2004/2005:
 
Key targets legend
Achievedtick
Underachieved-
Significantly underachievedx
Not applicableN/A
Balanced scorecard legend
Poor1
2
3
4
Good5
Not applicableN/A
Data not availabledata not available
Data not provideddata not available

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